Cloud Service Agreement

This Service Agreement ("Agreement") governs your use of the fabtech-software-com cloud video processing platform ("Service") provided by FABSOFT SOFTWARE UK LIMITED, located at OFFICE SUITE 29A, 3/F, 23 WHARF STREET, LONDON, SE8 3GG, England, United Kingdom (Company Number: 16045049, VAT: ). By subscribing to or using the Service, you agree to the terms below.

1. Grant of Access

Subject to your compliance with this Agreement and timely payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable right to access and use the Service during your subscription period. This right is personal to you and may not be sublicensed, assigned, or shared with third parties without our prior written consent.

2. Service Scope & Restrictions

The Service includes cloud-based video conversion, compression, and AI enhancement processing. You may use the Service for personal and commercial purposes within the limits of your subscription plan. You may not:

● Reverse-engineer, decompile, or attempt to extract the source code of any processing algorithms;
● Resell, redistribute, or provide the Service to third parties as a standalone offering;
● Use the Service to process content that violates applicable laws or third-party rights;
● Exceed or attempt to circumvent the usage quotas of your subscription plan;
● Interfere with the Service infrastructure or other users' access.

3. Your Content

You retain all rights to the video files you upload. fabtech-software-com does not claim ownership of your content. Uploaded files are processed on secure, isolated infrastructure and are automatically deleted within 24 hours after processing completes. We do not access, review, or use your content except as necessary to provide the requested processing service.

4. Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, fabtech-software-com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or business interruption. Our aggregate liability for any claims arising under this Agreement shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim.

5. Term & Termination

This Agreement is effective from the date you first access the Service and remains in effect while you maintain an active account. Either party may terminate this Agreement at any time. Upon termination, your access to the Service will cease and any unprocessed files will be deleted. Sections regarding intellectual property, limitation of liability, and indemnification survive termination.

6. Modifications

We may modify this Agreement from time to time. Material changes will be communicated via email at least 30 days in advance. Continued use of the Service after the effective date of changes constitutes acceptance.

7. Governing Law

This Agreement is governed by the laws of England and Wales. All disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Subscriptions and Automatic Renewal

The 1-month and 1-year plans are recurring subscriptions. Unless you cancel future renewals before the next charge is processed, the 1-month plan renews every month and the 1-year plan renews every year. A lifetime license is a one-time purchase and does not renew automatically.

Renewal Charges and Price Changes

Each renewal is charged to your saved payment method at the price in effect at the time of renewal, plus applicable taxes. We will notify your registered email address before a renewal price change takes effect.

Canceling Future Renewals

You may cancel future renewals before the next charge by emailing [email protected]. Cancellation takes effect at the end of the current paid term, and access remains available until that term ends.

Cancellation, Refunds, and Mandatory Rights

Canceling future renewals does not automatically refund the current paid term. Refund eligibility and the request process are governed by our Refund Policy. Nothing in this Agreement limits mandatory consumer rights that apply under local law.

Last updated: September 2026.